These 5 inspirational women leaders in fintech are driving innovation in the space with everything from a loan marketplace for developing countries to an API that helps businesses find good customers.
Customer “service” is a term of the past. In working with entrepreneurs, we’re seeing a massive shift from customer support to focusing on customer success. Novo’s Head of Customer Success offers up best practices for small businesses to strengthen their customer success strategy.
We sat down with the Founder of Hibear, Mark Tsigounis, to learn the story of what it took to build the Earth’s most versatile, all-day adventure utility bottle.
Entrepreneurship requires more than just a desire to start your own business. We explored best practices and some of the most common traits shared by successful business owners so that you can adopt them into your own business playbook.