Putting your customers at the center of their experience with your brand is key. Read on to learn how to keep your customers coming back!

Customers are what drive your business. Providing the best possible experience is the goal of many top companies worldwide.

Miranda’s tale begins in the Colombian countryside, where she developed an eye for the simple and beautiful things in life. Read on to learn how she fine-tuned her design skills over the years, and now plays a vital role in designing the Novo brand.

Zendesk VP of the Startup Initiatives Kristen Durham hosted Novo Head of Customer Success Brian Kale in a webinar to discuss the importance of the customer experience, the current state of fintech, and more.

Customer “service” is a term of the past. In working with entrepreneurs, we’re seeing a massive shift from customer support to focusing on customer success. Novo’s Head of Customer Success offers up best practices for small businesses to strengthen their customer success strategy.

Novo offers free business checking accounts to freelancers, startup founders, and small business owners with no minimum balance requirements.

Some tips for growing your business and improving customer lifetime value.

Out with the old and in with the new: find the bank that's best for you.